Indication of the Act on Specified Commercial Transactions
Name of store
Akanemaru Sweetened Beans Paste Shop
Sales company
Dainagon Ltd.
Chief Operation Director
Ryutaro Hojo
Location
2-13-15, Daido Tennoji-ku, Osaka-city, Osaka 543-0052 Japan
Phone number/FAX
+81-6-6771-7424／+81-6-4303-3056
E-mail address
info@hokkaido-beanpaste.jp
Sales URL
https://hokkaido-beanpaste.jp
Sales price
Each product is priced (in Japanese yen) including tax
Shipping costs
Shipped by international mail; EMS (Express Mail Service; parcels)
※Please note that some countries/regions may be subject to restrictions of the areas in which they are handled. Thank you for your understanding.
About delivery areas
Zone 1（East Asia）
Korea, Taiwan, China, Philippines, Hong Kong, Macau, Mongolia
Zone 2 (Southeast and Southwest Asia)
Indonesia, Cambodia, Singapore, Thailand, Bangladesh, Brunei, Vietnam, Malaysia, Myanmar, Laos, India, Sri Lanka, Nepal, Pakistan, Bhutan, Maldives
Zone 3 (Oceania, North America, Central America, Middle East, Europe)
Australia, Solomon Islands, New Caledonia, New Zealand, Papua New Guinea, Fiji, United States of America, El Salvador, Canada, Cuba, Guatemala, Jamaica, Trinidad and Tobago, Dominican Republic, Barbados, Panama, Honduras, Mexico, United Arab Emirates, Israel, Iraq, Iran, Oman, State of Qatar, Cyprus, Kuwait, Saudi Arabia, Syria, Turkey, Bahrain, Jordan, Iceland, Ireland, Ireland, Italy, Ukraine, the United Kingdom, Estonia, Austria, Netherlands, Kazakhstan, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Serbia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Republic of Belarus, Belgium, Poland, Portugal, Republic of Macedonia, Republic of Malta, Monaco, Latvia, Lithuania, Liechtenstein, Romania, Luxembourg, Russia
Zone 4 (South America, Africa)
Argentina, Uruguay, Ecuador, Colombia, Chile, Paraguay, Brazil, Venezuela, Peru, Algeria, Uganda, Egypt, Ethiopia, Ghana, Gabon, Kenya, Cote d’Ivoire, Djibouti, Zimbabwe, Sudan, Senegal, Tanzania, Tunisia, Togo, Nigeria, Botswana, Madagascar, South Africa, South Sudan, Mauritius, Morocco, Rwanda
About shipping fees
All are subject to Japan Post Co., Ltd. “EMS” rate table
(Please see https://www.post.japanpost.jp/int/index.html)
※For further details, please contact us by e-mail.
※If there are any discrepancies, monetary or otherwise, we will contact you.
Request availability period
Should a product be out of stock or require extra time to deliver, we will inform you of the delivery date, and only upon your approval, will we accept your order.
About defective products
When you receive the product, please confirm that it is the product you ordered.
In case the product is defective, please contact use be e-mail as soon as possible. （info@hokkaido-beanpaste.jp）
About payment methods
PayPal payment: Fees vary depending on payment circumstances.
※Depending on the country where cards are issued, certain purchases may not be allowed. Please be aware of this possibility in advance.
※ Please note that you will be charged a currency conversion fee if the transaction is handled in a different currency than that listed.
About sales quantities
There is no limit on purchase quantity, but depending on products, some items may be in limited supply.
About the delivery of products
Your order will usually be shipped the next business day after your order is accepted, and the order should arrive 1 to 3 days after the date of shipment.
Estimated delivery dates
Zone 1: 2 to 3 days from the date of shipment
Zone 2: 2 to 3 days from the date of shipment
Zone 3: 6 days or more from date of shipment – confirmation required
Zone 4: Undecided
※The number of days for delivery is an estimate.
The number of days will also vary depending on status of shipping, customs clearance, and local handling, etc. Also, please note that estimates may not be displayed for some countries due to insufficient data available.
About payment deadline
●Credit Card Payment
Payment period: Varies depending on credit card company.
Return and Exchange Methods
When you receive your order, please make sure they are the correct items.
In case of any defective product, please contact us via e-mail.（info@hokkaido-beanpaste.jp）immediately. We will exchange all defective products free of charge.
Please note that due to the nature of our products, we cannot accept returns or exchanges for other reasons. Please understand this in advance.
About return shipping
If the product is different from what was ordered or is defective, we will handle return shipping at our expense.